Privacy Policy

Last updated: 2025

At Oracall.ai, your privacy matters. We are committed to earning and keeping your trust. This policy explains how we collect, use, and protect your information when you interact with our website and services.

Information We Collect

We may collect personal information when you:

Visit our website

Contact us by form, email, or phone

Sign up for or use our services (AI calling, chatbot solutions, communication tools, integrations, and related consulting)

Information we may collect includes:

Name, business name, and contact information (email, phone)

Details needed to provide our services (company information, call/chat records, user input, analytics)

Any other information you give us to help deliver and improve your experience

How We Use Your Information

We use your information only to provide and improve our services. We may:

Set up, optimize, and manage your AI communication tools and integrations

Communicate with you about updates, support, or billing

Analyze service use to improve our offerings

Send you information about your account or our services (no spam, no irrelevant marketing)

Data Security

We protect your data with strong security measures, including:

Encryption, firewalls, and strict access controls

Regular updates to security protocols

Internal reviews to make sure your data is handled correctly

We never sell or disclose your information to unrelated third parties unless required by law.

Data Sharing and Disclosure

We only share your data with trusted partners who help us deliver our services (for example, hosting providers or payment processors). These providers must protect your information and use it only for our business needs.

Your Rights and Control

You have the right to:

Access the information we hold about you

Request corrections or updates

Ask us to delete your information (subject to legal requirements)

Opt out of any direct communications

To exercise your rights, contact us at [email protected]

Cookies and Tracking

Our website may use cookies and tracking technologies for basic analytics and to improve site performance. You can change your cookie preferences through your browser settings. Turning off cookies may affect website functionality.

Data Retention

We keep your information only as long as necessary to provide our services or meet legal requirements. When no longer needed, we securely delete or anonymize your data.

Policy Updates

We may update this Privacy Policy to reflect new practices, regulations, or improvements. Any changes will be posted here with a new “Last Updated” date.

Contact Us

If you have questions or concerns about this policy or how we handle your data, contact us:

Oracall.ai
Email: [email protected]
Phone: +61 449 288 720